Privacy Policy for GLOBAL PLUMBING LLC
At GLOBAL PLUMBING LLC, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our services, interact with our online platform, or contact us. We adhere to applicable privacy laws and regulations to ensure your data is handled responsibly.
Information We Collect
We collect information to provide our comprehensive plumbing services, including 24/7 emergency plumbing, leak detection, drain cleaning, hydro jetting, sewer line repairs, water heater installations, gas line services, and kitchen and bathroom remodeling.
- Information You Provide Directly: When you request a service, schedule an appointment, fill out a contact form on our site, or communicate with us, you may provide us with personal information. This includes:
- Contact Information: Your name, physical address, phone number, and email address.
- Service Details: Information about the plumbing issue, property type, and service history.
- Payment Information: While we process payments for services, sensitive payment card details are typically handled by third-party payment processors directly, and we do not store full payment card numbers on our systems.
- Communications: Records of your correspondence with us, including inquiries, service requests, and feedback.
- Information We Collect Automatically: When you visit our online platform, we may automatically collect certain information about your device and browsing activity. This information helps us improve our site and services:
- Usage Data: Your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
- Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience on our site, understand how our online platform is used, and for analytical purposes. You can control the use of cookies through your browser settings.
How We Use Your Information
We use the information we collect for various purposes related to providing our plumbing services:
- To provide, operate, and maintain our services, including scheduling appointments, dispatching technicians, and performing plumbing work.
- To communicate with you regarding your service requests, appointments, estimates, invoices, and any inquiries you make.
- To process payments for services rendered.
- To improve and optimize our online platform, services, and customer experience.
- To understand and analyze how you use our services and online platform.
- To detect and prevent fraud, security incidents, and other harmful activities.
- To comply with legal obligations, applicable laws, regulations, and governmental requests.
- For internal operational purposes, such as auditing, data analysis, and research to enhance our business.
How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, analytics, and IT support. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request). We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of others, including enforcing our terms and policies.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with your explicit consent or at your direction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal data for the purposes set out in this policy, we will delete or anonymize it in accordance with our data retention policies and applicable laws.
Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.
Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Third-Party Links
Our online platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
GLOBAL PLUMBING LLC
4053 Peters Road #4
Plantation, FL 33317